Village Discount Drapery is located in Bristol which is in the northeastern corner of Tennessee on the border with Virginia. We are a 2nd generation family business (working on the third) owned and operated since 1971 . We offer a wide range of items that will help you make your house a home. We can only show a small percentage of the items we have at our store location on our web site and invite you to contactus@countryruffles.com if you have any questions about items you may be looking for and do not see on-line. We carry name brands such as Prestige Ruffled Curtains, Curtain & Drapery Fashions, Thomasville, Stylemaster, Heritage Lace, Colonial Lace, H.C. International, Waverly and many more. We value your comments and suggestions. Most in stock items ship within 24 hours however longer delays can happen . Please contact us about an item if you wish to find out about stock status and shipping time. Our web site is open 24 hours a day and our store is open 6 days a week. Our phone number is 423-968-9531 or toll free at 800-488-9531.
PAYMENT OPTIONS
The best and fastest way to pay is thru PayPal, however you can send us a money order or personal check. Personal checks can delay your order until payment is cleared. If you wish to pay on-line with your credit card then you will have to do so thru PayPal. We have found that PayPal is the most secure process and least expensive for us to accept your credit cards. By selecting PayPal as your payment option at checkout, you will be directed to their secure web site for your card number. If you are not a PayPal member then you will be asked some questions and an account will be set up.
SHIPPING POLICY
We prefer shipping by United Parcel Service Ground. All of our UPS shipments include insurance and are track able. If for some reason UPS is not the best way for you then please let us know and we will try to work with you on shipping.
RETURN POLICY
We want you to be happy with your purchase and will accept your returns. (Unless it is something you just had to have and we had to have the factory special order it just for you and nobody else will ever want to buy it when we get it back and we get stuck with it for the next 30 years........but other than that its a sure thing.) Please eMail or call us before you send the item back so we can be expecting it.
